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Thank you for visiting Pinnacle Communities' web site. Pinnacle Communities is dedicated to providing excellent and timely customer service to assure your satisfaction.
In accordance with the terms and conditions of the One-Year Limited Warranty, Pinnacle Communities certifies that the warranted features will be free from defects in material and/or workmanship.
We provide three (3) service requests during the one (1) year limited warranty period. Service request forms will be submitted at thirty (30) days, four (4) months, and eleven (11) months after your close of escrow. These forms can be found in your Homeowner's Manual or can be accessed here on our web site. Please note that NO service requests will be accepted in the field or in formats other than Pinnacle Communities' claim form.
Service Requests may be mailed, faxed, or e-mailed to our main office at:
Pinnacle Communities
Attn: Customer Service Department
15 Enterprise, Suite 250
Aliso Viejo, CA 92656
Fax: (949) 609-0206
E-Mail: customerservice@pinnaclecommunities.net
We look forward to meeting your customer service needs. Should you have any questions, please feel free to contact your Customer Service Representative or the corporate Customer Service Department at (949) 609-0740 extension 26.
Thank you in advance for your cooperation.
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